CUSTOMER CARE
Contact Buy Canadian Insulin
Questions about an order, prescription, refill or medication? Our Customer Care team is here to help.
Send us a message below or contact us directly by phone or email.
SEND US A MESSAGE
How Can We Help?
Choose the department that best matches your question and provide the requested information.
CONTACT INFORMATION
We’re Here to Help
For questions about ordering, prescriptions, refills, shipping or your account, contact Customer Care.
CALL TOLL-FREE
Questions about orders, prescriptions and refills
General inquiries and customer support
FAX
1-888-234-1275
Prescription and document fax line
Customer Support Hours
Monday–Friday 7am–10pm CST
Saturday–Sunday 9am–5pm CST
Mailing Address
Buy Canadian Insulin
1026 Manitoba Avenue, Suite 1001
Selkirk, MB R1A 4M2
Canada
QUICK HELP
Looking for Something Specific?
These common customer resources may get you where you need to go faster.
01
How to Order
Review the ordering process, prescription requirements and what happens after your order is submitted.
02
Request a Refill
Already have an existing prescription or order? Start your refill request directly.
03
Frequently Asked Questions
Find quick answers about ordering, prescriptions, pricing, shipping and customer referrals.
NEED ASSISTANCE?
Prefer to Speak With Customer Care?
Call our toll-free support line during Customer Care hours for help with orders, prescriptions, refills or shipping questions.
