ORDERING FROM CANADA MADE SIMPLE

How to Place an Order

Ordering prescription medications through BuyCanadianInsulin.com is designed to be simple and secure. Choose your medication, complete checkout, submit your prescription, and a Canadian pharmacy partner will review and fulfill your order.

Pharmacy Partners Canadian pharmacy fulfillment

Secure Ordering Protected account information

Prescription Required For prescription medications

Trackable Shipping Follow your shipment

Refrigerated medication delivery truck representing Canadian prescription medication shipping

FOUR SIMPLE STEPS

Order Prescription Medications from Canada

Follow these four steps to place a new order. Prescription medications cannot be fulfilled until a valid prescription has been received and reviewed by a pharmacy partner.

1
STEP 1

Add Your Medication to the Cart

Search for your medication and select the correct strength, quantity, and package size before adding it to your cart.

  • Search by medication or browse medication categories.
  • Select the correct dosage, strength, and quantity.
  • Review the product details and displayed price.
  • Add the medication to your shopping cart.

Search medications

Illustration of searching for a prescription medication and adding it to an online shopping cart

2
STEP 2

Complete Secure Checkout

Review your cart and provide the contact, shipping, and payment information required to process your order.

  • Confirm the medication and quantity in your cart.
  • Enter your shipping and contact information.
  • Complete the secure payment process.
  • Review your order before submitting it.
Returning customer? Sign in first to make reordering easier.

Illustration of a secure online medication checkout

3
STEP 3

Upload or Send Your Prescription

A valid prescription is required before prescription medications can be fulfilled. You can provide your prescription using whichever method is easiest for you.

UploadSubmit it securely through the website.
Emailinfo@buycanadianinsulin.com
Fax1-888-234-1275

Upload your prescription

Illustration showing prescription upload, email and fax options

4
STEP 4

Pharmacy Review & Shipping

A Canadian pharmacy partner reviews the prescription and order information. Once approved for fulfillment, your medication is prepared for shipment.

  • Prescription review by a pharmacy partner.
  • Medication prepared and packaged for shipment.
  • Cold-chain packaging used when required.
  • Tracking information provided when available.
Delivery time can vary based on medication, prescription processing, pharmacy, and destination.

Refrigerated prescription medication delivery truck with shipping boxes

BEFORE YOU START

What You’ll Need to Place an Order

Having these items ready can help make the ordering process faster.

01

Medication Information

Know the medication name, strength, quantity, and package size prescribed by your healthcare provider.

02

A Valid Prescription

Prescription medications require a valid prescription before a Canadian pharmacy partner can fulfill the order.

03

Shipping & Contact Details

Provide an accurate U.S. shipping address, email address, and telephone number so the order can be processed correctly.

RETURNING CUSTOMER?

Need to Refill an Order?

If you still have valid refills remaining on a previous prescription, you may be able to reorder without submitting a new prescription.

1

Log In

Sign in to your customer account.

2

Select Re-Order

Open your previous order or re-order area.

3

Rx

Select Medication

Choose the medication you need to refill.

4

Place Refill Order

Review the order and proceed through checkout.

ORDERING WITH CONFIDENCE

Prescription Review, Packaging & Delivery

Pharmacy Partner Review

Prescription orders are reviewed before fulfillment.

Secure & Private

Customer information is handled through secure ordering systems.

Rx

Prescription Required

A valid prescription is required for prescription medications.

Cold-Chain Packaging

Temperature-sensitive medications are packaged appropriately when cold-chain handling is required.

Trackable Shipping

Shipment tracking is provided when available.

COMMON QUESTIONS

Frequently Asked Questions

Helpful answers about prescriptions, refills, shipping, and placing an order.

Do I need a prescription to place an order?
Prescription medications require a valid prescription before they can be fulfilled. You may place the order first and then upload, email, or fax the prescription.
How do I upload my prescription?
You can upload your prescription through the website using the prescription upload page. You can also email or fax a copy.
Can my doctor send my prescription?
Yes. Your healthcare provider can send prescription information using an accepted method. Contact customer care if you need assistance coordinating this.
Can I use my remaining refills to reorder?
If valid refills remain on file, you may be able to reorder without supplying a new prescription. Prescription status is confirmed during pharmacy review.
How are refrigerated medications shipped?
Temperature-sensitive medications are packaged with appropriate cold-chain materials when required to help protect the medication during transit.
How long will delivery take?
Delivery time varies depending on prescription processing, medication availability, pharmacy fulfillment, shipping method, and destination. Tracking information is provided when available.