SHIPPING & DELIVERY
Shipping Rates from Canada to the U.S.
Clear shipping costs and delivery information for standard and temperature-sensitive medication orders.
Standard non-refrigerated shipping is $14.99 USD. Refrigerated cold-chain shipping is $29.99 USD and includes insulated packaging for temperature-sensitive medications.
SHIPPING COSTS
Simple Flat-Rate Shipping
Your shipping rate depends on whether the medication requires refrigerated cold-chain handling.
STANDARD SHIPPING
Non-Refrigerated Orders
$14.99 USD flat rate
For tablets, capsules, patches, eligible diabetic supplies and other medications that do not require refrigerated handling.
- Available throughout the United States
- Canada Post Parcel service with USPS handoff
- Shipment tracking included
- For eligible non-refrigerated medications
COLD-CHAIN SHIPPING
Refrigerated Orders
$29.99 USD flat rate
For insulin and other temperature-sensitive medications that require insulated cold-chain packaging during transit.
- Insulated temperature-controlled packaging
- Medical-grade cold packs
- Cold medications ship Monday through Thursday
- Signature required at delivery
U.S.
U.S. Delivery
Medication orders are currently shipped to addresses throughout the United States.
Tracked
Shipment Tracking
Tracking information helps you follow your medication after it has shipped.
Cold
Cold-Chain Handling
Temperature-sensitive medications receive insulated packaging and cold packs.
HOW SHIPPING WORKS
What to Expect After Your Order Ships
Orders are prepared and shipped according to the handling requirements of the medication.
01
Prepared for Shipment
Your medication is packaged according to its handling requirements. Refrigerated medications receive insulated cold-chain packaging.
02
Tracked Delivery
Standard shipments use Canada Post Parcel service before being handed to USPS for final delivery in the United States.
03
Delivered to You
Refrigerated medication requires a signature. If nobody is available to sign, the shipment may be held locally for pickup.
REFRIGERATED MEDICATION
Cold-Chain Packaging & Delivery
Temperature-sensitive medications require additional packaging and delivery precautions during transit.
PACKAGING
Designed for Temperature-Sensitive Medication
Refrigerated medications are prepared using packaging appropriate for products that require cold-chain handling.
- Insulated packaging Cold-chain medication is placed in insulated packaging for transit.
- Medical-grade cold packs Cold packs are included with refrigerated medication shipments.
- Temperature-sensitive handling Packaging procedures are selected according to the medication’s handling requirements.
DELIVERY
Cold-Chain Dispatch & Receiving
Refrigerated orders include additional delivery procedures intended to support temperature-sensitive medication.
- Monday through Thursday dispatch Cold medications are shipped Monday through Thursday to provide greater control over transit timing.
- Signature required An authorized recipient must sign when refrigerated medication is delivered.
- Local pickup when necessary If nobody is available to sign, the shipment may be held at a local post office for pickup.
Plan Ahead for Your Medication
Customs inspections, holidays and postal or carrier delays can occasionally affect delivery timing. If your medication supply is running low, allow enough time for order processing and transit.
SHIPPING FAQ
Common Shipping Questions
Quick answers about shipping rates, refrigerated medication and receiving your order.
Where does Buy Canadian Insulin ship?
Shipping is currently available to addresses throughout the United States.
How much does medication shipping cost?
Standard shipping for non-refrigerated medication is $14.99 USD. Refrigerated cold-chain shipping is $29.99 USD.
How are refrigerated medications packaged?
Temperature-sensitive medications are shipped in insulated packaging with medical-grade cold packs.
When are refrigerated medications shipped?
Cold medications are shipped Monday through Thursday to provide greater control over shipment timing.
Do I need to sign for refrigerated medication?
Yes. Refrigerated medication requires a signature at delivery. If an authorized recipient is unavailable, the shipment may be held locally for pickup.
Can shipping be delayed?
Yes. Customs inspections, holidays and postal or carrier delays can occasionally affect delivery timing.
CUSTOMER CARE
Questions About Shipping or Your Order?
Our Customer Care team can help with questions about shipping, prescription submission, refills and order status.
CALL TOLL-FREE 1-888-525-1815
